Tranding Terms & Conditions / Terms of Service

Welcome to Tranding ("Platform," "App," "we," "us," "our"). Tranding connects social media users and content creators ("Affiliates") with brands, businesses, and advertisers ("Brands") to run affiliate marketing campaigns ("Campaigns").

By creating an account, accessing, or using the Platform, you agree to these Terms & Conditions ("Terms," "Agreement"). If you do not agree, please do not use the Platform.

We may update these Terms from time to time. Significant changes will be notified (e.g., by email or in-app). Continued use of the Platform after updates means you accept the revised Terms.

• Affiliate: A social media user, influencer, or content creator who participates in Campaigns.
   
• Brand: A business or advertiser offering Campaigns on the Platform.
   
• Platform: The Tranding mobile app, website, and related services.
   
• Campaign: An affiliate marketing program run by a Brand on the Platform.
   
• Affiliate Link: A unique tracking URL generated for a Campaign.
   
• Commission: Payment earned by an Affiliate for qualifying actions (sales, leads, etc.).
   
• Referee: A customer, follower, or other individual brought in by an Affiliate via a referral link.
   
• Content: Any promotional material created by an Affiliate.
   
• Confidential Information: Non-public business and campaign information.
   

• Eligibility (contracts): You must be 18 years or older to register as an Affiliate and enter this Agreement. For individuals aged 13–17, participation is permitted only where a parent or legal guardian is the contracting party and has agreed to these Terms on your behalf.
   
• You must comply with the rules of the social media platforms where you promote or advertise.
   
• All users are responsible for keeping account information accurate and up to date.
   
• Tranding reserves the right to refuse service, suspend, or terminate accounts at its sole discretion, without notice, particularly for fraud, illegal activity, or breach of these Terms.
   

Tranding provides tools to:

• Allow Brands to create and manage Campaigns.
   
• Allow Affiliates to discover Campaigns and generate affiliate links.
   
• Track only successful referrals, ensuring accurate attribution.
   
• Act as a neutral facilitator to ensure Brands uphold their obligations and Affiliates are paid according to the Campaign terms.
   

We do not facilitate direct communication between Affiliates and Brands.

Tranding acts solely as a facilitator — providing infrastructure, tracking, and enforcement of Campaign terms. Using the Platform does not create any partnership, agency, or employment relationship with us.

All users must keep confidential campaign and business information secure and not disclose it to third parties without written consent, unless required by law.

• Tranding may, at its discretion, assist in mediating disputes between Affiliates, Brands, and/or referees (customers brought in by Affiliates via referral links).
   
• Disputes may relate to campaign terms, commission payments, content usage, or issues raised by referees regarding referred purchases or promotions.
   
• Tranding’s role is limited to that of a neutral facilitator and referee, aiming to encourage a fair resolution between the parties.
   
• Tranding is not liable for the outcome of any dispute, nor for any loss, damage, or claims arising from disputes between Affiliates, Brands, or referees.
   
• Affiliates, Brands, and referees remain ultimately responsible for resolving their own disputes.
   

• Any user may close their account at any time.
   
• Tranding reserves the right to suspend or terminate accounts at its sole discretion, without notice, particularly for fraud, illegal activity, or breaches of these Terms.
   
• On termination, all affiliate links must be removed immediately.
   
• Valid commissions earned before termination will be paid per the usual schedule (subject to checks).
   

• The Platform is provided “as is” without warranties of any kind.
   
• We do not guarantee uninterrupted service, perfect tracking accuracy, or specific earnings.
   
• We are not responsible for Brand products or services. Any disputes regarding products or services must be resolved directly with the Brand.
   

To the fullest extent permitted by Singapore law:

• Tranding is not liable for any damages resulting from Affiliates’, Brands’, or referees’ use of our services.
   
• We are not liable for indirect, incidental, or consequential damages.
   
• Tranding’s liability is capped at the greater of SGD $100 or the commissions paid to you in the 6 months immediately preceding the claim.
   

All users agree to indemnify and hold harmless Tranding, its affiliates, officers, employees, and partners from claims, losses, or damages arising from your use of the Platform, your violation of these Terms, or infringement of third-party rights.

Users may not:

• Attempt to hack, reverse-engineer, or disrupt the Platform.
   
• Use bots, click farms, or fake accounts to generate referrals.
   
• Engage in unlawful, harmful, fraudulent, or misleading activity.
   
• Misuse or resell Platform services for purposes not authorized by Tranding.
   

Violations may result in immediate suspension or termination of your account.

These Terms are governed by and construed in accordance with the laws of Singapore.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any Campaign shall be subject to the exclusive jurisdiction of the courts of Singapore.

• Compliance: Affiliates must comply with all applicable laws and regulations in Singapore and internationally, including those relating to advertising, marketing, consumer protection, and data privacy.
   
• Campaign Rules: Affiliates must follow each Brand’s campaign terms and brand guidelines.
   
• Content Integrity: Content must be truthful, non-deceptive, and reflect genuine experience.
   
• Intellectual Property: Affiliates must not infringe on third-party rights.
   

• Commissions are earned on qualifying actions tracked through affiliate links and validated by Brands.
   
• Commission terms are set by each Brand.
   
• Tranding aims to process withdrawal requests within 5 working days via PayNow.
   
• Affiliates are responsible for ensuring that their payment details are correct. All payments will be made only to the registered PayNow number provided in their account.
   
• Commissions may be delayed or reversed due to returns, chargebacks, fraud, or non-compliance.
   
• Taxes: Affiliates are solely responsible for all tax reporting and compliance under Singapore law.
   

• Affiliates retain full ownership of their social media accounts and all original content they create for Campaigns.
   
• Limited License to Brands: By participating in a Campaign, Affiliates grant the relevant Brand a non-exclusive, royalty-free, limited license to use Campaign-related content solely for:
   
  • Reposting or sharing Affiliate content on the Brand’s official social media, website, or marketing channels.
     
  • Using Affiliate content in campaign performance reports, case studies, or promotional materials directly related to the Campaign.
     
• Restrictions: Brands may not:
   
  • Edit, alter, or misrepresent Affiliate content without prior written consent.
     
  • Use Affiliate content outside the context of the Campaign for which it was created.
     
  • Claim ownership of Affiliate content.
     

• Brands provide accurate campaign details, commission rates, and product/service information.
   
• Brands validate tracked actions and pay commissions accordingly.
   
• Brands and Affiliates must not bypass the Platform. Attempts to circumvent Tranding may result in termination.
   

• Brands may request to update, pause, or terminate Campaigns at any time, subject to Tranding’s approval.
   
• Affiliates will only earn commissions for qualifying actions completed before the approved change, pause, or termination takes effect.
   
• Tranding is not responsible for any loss of opportunity if a Campaign is altered or withdrawn.